Retail and ecommerce teams
Explore a controlled website chatbot and handoff workflow for repeat pre-purchase and support questions.
Partner programme
Build better customer-support workflows with PlugginAI.
PlugginAI is looking for practical retail, reseller, agency, and supplier partnerships where a customer-owned AI chatbot and unified inbox can improve pre-purchase questions, support routing, and ecommerce communication.
Resellers and agencies
Discuss how to introduce a client-owned AI support layer without bundling hidden provider-key costs.
Supplier and dropshipping partners
Share verified product, fulfilment, delivery, returns, catalogue, and payment information that a support workflow can use accurately.
Who the programme is for
We welcome conversations with ecommerce retailers, agencies, implementation partners, catalogue suppliers, and dropshipping providers. The right fit is a business that values accurate customer information, clear ownership, and human oversight rather than vague automation claims.
What we ask partners to clarify
To evaluate an ecommerce or supplier workflow, we ask about target markets, product categories, stock and catalogue data, dispatch handling, typical delivery windows by destination, returns arrangements, customer-service escalation, payment terms, and the preferred commercial model. We do not publish or automate claims until they are confirmed by the partner.
What PlugginAI contributes
PlugginAI provides a one-time-licence chatbot platform, a customer-owned provider-key model, WordPress integration, a multi-channel inbox foundation, encrypted channel configuration, and AI-to-human handoff controls. The partner remains responsible for its own product, fulfilment, commercial policies, and customer commitments.
Start a partnership conversation
Email partnerships@plugginai.org with your company name, website, partnership type, markets served, and a short outline of the customer-support or fulfilment problem you would like to solve. We will respond with focused questions rather than a generic mass-sales pitch.
Frequently asked questions
Does PlugginAI act as a dropship supplier?
No. PlugginAI is an AI customer-support platform. Supplier and dropshipping partnerships are assessed where controlled support workflows can help customers receive clearer product, delivery, and policy information.
Can partners set their own commercial terms?
Yes. Any commercial, fulfilment, payment, and customer-service terms remain subject to direct agreement and verification between the relevant parties.
Will PlugginAI make delivery promises for a partner?
No. Only verified partner information should be added to a chatbot knowledge source, and businesses should route exceptions or account-specific questions to a person.
PlugginAI provides the website, inbox, and secure integration foundation. Businesses remain responsible for provider-account approval, their own policies, and accurate customer information.